Troubleshooting

These articles will help you to troubleshoot the app

Can we transfer players from one league to another?
Transferring or swapping players from one league to another is not something we offer to keep the game fair and avoid conflicts, however, we do understand t...
Wed, 16 Oct, 2019 at 1:07 PM
How to manually create games
Click on two players that you want to pair: and click confirm - that will create a new game. You can also create single player games by c...
Wed, 15 Jan, 2020 at 5:12 AM
Match scores are not recorded correctly
Some basic troubleshooting may resolve this issue: Make sure that the app version is the latest  Clear the browser cache before and using app and befo...
Mon, 4 Nov, 2019 at 8:30 AM
Payment menu is not showing
Venue owners should see the Payments menu to process payments for league members. If you do not see this tab when you logged in, this means your account may...
Tue, 15 Oct, 2019 at 1:47 PM
Why the scores for leagues do are not showing in Global Leaderboards?
Why the scores for leagues do are not showing in Global Leaderboards? Global lead-boards shows all entries from Official league and tournaments. If your en...
Thu, 17 Oct, 2019 at 12:45 PM